At Wallify Studio, your satisfaction is our priority.
If something isn’t right, we’re here to help and we’ll always do our best to make it right.
We offer a 30-day return policy, so you have 30 days from receiving your item to request a return.
To be eligible:
To start a return, simply email us at:
📧 info@wallifystudio.com
We’ll guide you step by step through the process.
If your order arrives damaged, defective, or incorrect, don’t worry — we’ve got you covered.
Just contact us within a few days of delivery with a photo, and we will:
Your experience matters to us, and we’ll resolve it quickly.
If your order is shipped within the European Union, you have the right to return your item within 14 days, for any reason.
The item must be:
Once we receive your return, we’ll inspect it and notify you.
If approved:
Please note that your bank may take additional time to complete the transaction.
Because digital products are instantly accessible, they are non-refundable once downloaded.
However — if you experience any issue (wrong file, access problem, duplicate order), just contact us.
We’ll always do our best to find a fair solution 🤍
You can cancel your order within 4 hours of purchase.
After that, production begins, as each item is made-to-order.
Orders cannot be cancelled once access to the files has been provided.
We’re always here for you.
