What kind of products do you offer?
We offer unique digital prints that you can download and print yourself or through a professional service. Our designs are created in-house and provided in high-resolution formats.

How does purchasing a digital print work?
Once you select and purchase a digital print, you’ll receive a link via email to download the file. You can then print it at home, or through a print shop, in the size and format that suits your needs.

What is the resolution of your digital prints?
All our digital prints are created at 300 DPI, ensuring high-quality print results for various sizes.

Can I request custom sizes?
Yes! We offer custom sizes for our digital prints. Feel free to contact us with your specific size requirements, and we will adjust the print to fit your needs.

Do you offer color modifications?
We do not offer color modifications for our designs. All digital prints are provided as shown in the product listings.

Can I use your prints for commercial purposes?
Our prints are intended for personal use only. If you wish to use them for commercial purposes, please contact us to discuss licensing options.

What payment methods do you accept?
We accept major credit cards (Visa, MasterCard, American Express), PayPal, and mobile payment options like Apple Pay and Google Pay.

Is my payment information secure?
Yes, all payments are processed through secure, encrypted connections. We work with trusted third-party payment providers to ensure your payment information is kept safe.

Can I pay using a mobile payment app?
Yes, we support payments through Apple Pay, Google Pay, and other mobile payment platforms.

How do I receive my digital print?
After purchasing, you will receive an email with a download link. The file is available immediately after payment confirmation.

What file formats do you provide?
We typically offer prints in JPEG or PDF format. If you need a different format, let us know, and we will do our best to accommodate your request.

What should I do if I have trouble downloading the file?
If you experience any issues with the download, please contact us directly, and we’ll assist you in resolving the issue.

Do you offer returns or refunds for digital products?
Since our products are digital downloads, we do not offer returns or refunds. However, if there is a problem with your file or purchase, contact us, and we’ll work with you to find a solution.

What if I downloaded the wrong file or there’s an issue with the file?
If you downloaded the wrong file or if the file is damaged, please contact us and we will provide a replacement.

What’s the best way to print my digital file?
For the best results, we recommend using a professional printing service. Make sure to select a high-quality paper, such as matte or glossy photo paper, and set the color profile to CMYK for accurate colors.

Can I print the file at home?
Yes, you can print at home, but for the best quality, we recommend using a high-quality printer with appropriate paper to match the design’s needs.

Can I request a custom print size?
Yes! If you need a specific size, let us know, and we’ll customize the print to fit your desired dimensions.

Do you offer color modifications?
We do not offer modifications to the colors of our designs. The digital files are provided as shown in the product listings.

Do I need to pay for shipping?
No, since our products are digital, there are no shipping fees. You can download the files instantly after purchase.

Is there a time limit for downloading the file?
No, the file link will remain active, but we recommend downloading your print as soon as you receive the link.

Why was my payment declined?
There could be several reasons for a declined payment, such as incorrect card information or insufficient funds. If your payment is declined, try another payment method or contact your bank for more information.

What should I do if I see an incorrect charge?
If you notice an incorrect charge, contact us immediately, and we’ll investigate the issue and resolve it promptly.

How can I contact you if I have more questions? You can reach us via email or by using the contact form on our website. We are here to assist you with any inquiries or issues you may have.