If you have additional questions or need further assistance, feel free to reach out to us through our email. We are here to help and ensure you have the best experience with our products
1. General Information
What are digital prints?
Digital prints are high-resolution files that you can download and print yourself or through a professional printing service. They allow you to have unique artwork in the size and format of your choice.
What is the resolution of your digital prints?
All our digital prints are created at a resolution of 300 DPI, ensuring excellent print quality suitable for both small and large formats.
2. Customization and Modifications
Can I request custom sizes or designs?
Yes! If you need a specific size or a slight adjustment to the design, feel free to contact us. We are happy to customize the print to meet your needs.
Can I modify the colors of the digital print?
We don't offer color modifications for digital downloads. However, feel free to contact us to discuss any potential color changes before making a purchase.
3. File Delivery
How do I receive the digital files?
Once your purchase is complete, you will receive an email with a link to download the digital files. You can access the files immediately after payment.
What file formats are provided for digital prints?
Typically, digital prints are provided in JPEG or PDF format. If you need a different format, let us know, and we will do our best to accommodate your request.
4. Return and Refund Policies
Do you offer returns or refunds for digital products?
Since our products are downloadable digital items, we cannot offer returns or refunds. If you experience any issues with the download or the file, please contact us, and we will do our best to resolve the situation.
What if I downloaded the wrong file or there’s an issue with the file?
If you downloaded the wrong file or there’s an issue with the file, please contact us, and we will provide a replacement.
5. Printing Tips
How can I achieve the best print quality?
For the best results, we recommend using a professional printer or visiting a printing service. Be sure to set the color profile to CMYK to ensure vivid and accurate colors.
What is the best paper for printing digital files?
We recommend using high-quality paper, such as photo paper or matte paper, to achieve the best visual effect. However, the choice of paper will depend on the look you want to achieve.
